privacy

Introduction

Messenger Express (also herein referred to as ‘we’ and ‘us’) are committed to protecting and respecting your privacy. This policy, together with our terms of use and any other documents referred to on it, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Messenger Express , with its main trading address at 1 Potter Place, West Pimbo, Skelmersdale, United Kingdom, WN8 9PH

messengerexpress.co.uk ("the Website") is owned and operated by Messenger Express'. This policy explains how Messenger Express may use information we collected about you, as well as your rights over any personal information we hold about you. Please read this policy carefully; by accessing the Website you confirm to have understood and agreed to them. We want you to know that we respect the privacy of everyone who visits our website and everyone who makes an enquiry or purchases items available on our website. We set out below what information we learn about you when you visit our website, what we do with that information and how you can change the information we have.

Information We May Collect From You

We collect information about you when you:

  • Visit the Website, and other sites accessible from the Website.
  • Take part in promotions, competitions, customer surveys and questionnaires.
  • Contact us eg in writing, call customer services.

IP Addresses and Cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site, to deliver a better and more personalised service and they enable us:

  • manage and improve the Website.
  • personalise our services to you.
  • administer and operate your account.
  • process your orders to your account.
  • tell you about important changes to the Website and our services.
  • understand your shopping behaviour to develop and improve our products and services.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Please note that our advertisers may also use cookies, over which we have no control.

Google Analytics -These cookies collect anonymous information on the pages visited.

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Uses Made Of the Information

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

We may also use your data to provide you with information about goods and services which may be of interest to you and we may contact you about these by post or telephone or email.

Disclosure of Information

We want you to feel free to use and explore our website without worrying about whether your visit will generate unwanted sales or marketing activity such as junk mail or spam. All our staff maintain a responsibility to keep your 'personal information' confidential and will only use it to offer relevant products and services related to you. Any 'personal information' that we use to provide or promote our products and services to you will not be passed to any third party organisation for marketing purposes.

Security of Data

We will provide the same protections in respect of any electronic communications received from you as those employed in respect of information received by mail and telephone. When you complete a contact form on our site that information is encrypted by the use of security systems with encryptions and firewalls, provided on a secure socket layer (SSL), to protect the confidentiality and integrity of your information from unauthorised access and disclosure. If you have any questions about the security of our site please e-mail us at enquiries@messengerexpress.co.uk

Your Rights & Controlling Your Personal Information

You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data with a double opt in process) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at 1 Potter, Place, West Pimbo, Skelmersdale, United Kingdom, WN8 9PH or email enquiries@messengerexpress.co.uk

You may choose to restrict the collection or use of your personal information in the following ways: Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at enquiries@messengerexpress.co.uk . We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 1 Potter, Place, West Pimbo, Skelmersdale, United Kingdom, WN8 9PH. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Consent and Changes to the Privacy Policy This policy replaces all previous versions and is correct as of June 2016. All users of this site must agree to our 'Terms and Conditions' and this 'Privacy Policy' before using this website. By using our sites you consent to our collection and use of your ‘personal information’ as stated above. We want you to be aware of the information we collect and how we use it at all times. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Comments and requests regarding this privacy policy are welcomed and should be addressed to 1 Potter, Place, West Pimbo, Skelmersdale, United Kingdom, WN8 9PH or enquiries@messengerexpress.co.uk

Contacting Us

If you have any queries, please contact us at enquiries@messengerexpress.co.uk

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Messenger Express , with its main trading address at 1 Potter Place, West Pimbo, Skelmersdale, United Kingdom, WN8 9PH